Terms and Conditions

The product

Yujim is a Windows application for sales, stock and parcel management. One licence includes all eight modules. Commercial sales are not open yet.

Acceptance and Yujim operator

Yujim is operated by REDO VENTURES. By purchasing, installing or using Yujim, the customer agrees to the terms shown at the time of purchase. The official customer-support and refund-review channel is support@yujim.com.

Price and licence to use

The original and current prices are displayed clearly on the pricing page. Payment is made once for one licence on one Windows device. The licence includes all eight Yujim modules and is not a monthly subscription. Each additional device requires another licence. A licence may not be resold, shared or used for unlawful purposes.

Website account and paid access

Your Website account supports purchases and self-service. A confirmed payment and delivery of the matching licence are separate steps. Installer access remains subject to account and entitlement checks; a payment reference or download alone does not transfer a licence.

Installer access and device changes

Re-downloading an installer does not transfer or unbind a licence. One licence covers one active device; a device change requires controlled review. There is no instant self-transfer or reset.

One-time purchase and free updates

Yujim is a one-time purchase. Customers with a valid Yujim licence receive updates released for the Yujim product without additional charge, including maintenance, bug fixes, security and compatibility improvements, feature improvements, and minor and major version updates.

Released updates for the same purchased Yujim product are included without additional charge, including major versions such as v2 when available. This is not a lifetime or forever promise. Any future separate product remains a future owner decision.

How updates will be delivered

The first-release policy is optional, customer-controlled updating. When the official signed Windows installer is available, download it through the Yujim Website after account and eligibility checks, then run manually. There is no silent updating, background installer download or automatic/unattended installation; updates are not mandatory by default, and update checks do not block old versions or disable the app. For an installer update on the same Windows user, device and profile, normal activation is preserved when local licence verification data is retained; the licence key should not normally need to be entered again.

In-app update checking and notifications have been implemented and accepted in the current desktop development version. It checks after startup about once a day and offers a manual Settings check. View or Download opens the official Yujim Website; Later postpones the notice. A failed check does not affect licensing. The final signed commercial installer is not published yet.

Customer support

Contact support@yujim.com for purchase or account help, activation or licensing help, device issues through controlled device-change review, update or download guidance, refund-review requests under the Refund Policy, and reasonable troubleshooting. If local licence verification data is missing or unreadable, ordinary reactivation may not recover the licence. Contact support for review; recovery or rebind requires controlled support review.

REDO VENTURES aims to respond within a reasonable period depending on the issue and information supplied. No fixed response time or SLA is promised.

Support is not promised indefinitely. Immediate fixes, indefinite compatibility and support for every future Windows release are not guaranteed. Check the system requirements for the version you intend to use.

Purchase, delivery and refunds

Yujim is a one-time purchase, generally final after successful payment. There is no voluntary change-of-mind refund window. The Refund Policy explains limited exceptions, request review and the consequences for access and licensing. Statutory rights and applicable payment-provider or platform policies/processes remain in force. Live purchasing is not open; current checkout is for sandbox testing only. For refund review, contact support@yujim.com; a request does not mean automatic approval.

Account deletion and privacy

Submit and confirm a request in Account Security, or contact support@yujim.com. This begins a verified review, not instant deletion. No fixed completion time is promised.

We confirm the same Website account through fresh password or Google verification. Google-only customers do not need a Yujim password. If verification is unavailable, contact support for controlled review; the same email alone is not proof of ownership.

An unresolved payment, refund or dispute, active support or licence recovery, security/fraud investigation, or required legal preservation may hold particular records. Holds are scoped; unrelated information can still be minimized. Not every request is placed on hold.

Withdrawal is available only before irreversible processing begins. The withdrawal button is shown when the current workflow permits it; after that boundary, withdrawal is not guaranteed.

Completion means the approved actions were verified, not that every copy everywhere disappeared. Necessary retained records, provider limitations and restricted backups may remain until their approved expiry.

Data, support and user responsibilities

Customers are responsible for protecting their licence key, securing their computer and keeping data backups. A licence is bound to one device, and a device change requires controlled review. Yujim organises business information and does not replace accounting, legal or other professional advice.

Future critical updates

A future update may be required for a critical security issue, licensing integrity, a material compatibility break or another safety/reliability condition that makes continued old-version use unsupported. Any mandatory behavior needs separate design and acceptance first. This policy does not activate old-version blocking or forced installation.

Limitations, changes and official channel

These terms do not exclude consumer rights protected by applicable law. Material changes to the official terms will be displayed with a new effective date. Support or refund-review requests sent to support@yujim.com are assessed under the applicable policy; a request does not mean automatic approval.